Refund policy

Return Policy

All returns accepted for store credit or exchanges only within 5 days of purchase.

All returned items are subject to a 20% re-stocking fee. The item must arrive back to our store in its original condition and manufacturing packaging. The item must be received at the store no later than 5 days from purchase and the item must be in its original packaging and undamaged.
All shipping charges on all items are non-refundable and will be deducted from store credit. Please include a copy of your invoice. All sale items, floor samples, special orders, or custom orders are final; no exchanges or refunds will be granted.

For Gus* Modern pieces the below applies:  

Gus* Modern does not accept returns for any reason other than a damage incurred in transit, concealed damage or a mis-shipment. It is especially important to note that Gus* does not accept returns due to buyer\'s remorse. With that in mind we suggest that you take advantage of our complimentary fabric swatches and catalogues prior to purchase. We also recommend that whenever possible you visit your local authorized Gus* retailer to see our products in person and receive knowledgeable advice about the item(s) you are interested in.